1. Contracting party
You contract with Grizelonthor.world trading as Omnira, 41 Tottenham Court Road, London W1T 2AB, United Kingdom. Regulated professionals seeking wholesale accounts must identify themselves truthfully during onboarding.
2. Agreement stack
These Terms work together with the Privacy Policy, Cookie Policy, checkout acknowledgements, and product inserts. Priority: mandated law, then expressly labelled addenda, then these Terms, then general policies.
3. Eligibility and accounts
You must have capacity to bind yourself or your organisation. Maintain credential secrecy; notify us promptly of suspected compromise. We may suspend accounts showing fraud patterns or inventory abuse.
4. Product nature
Omnira markets food supplements only. Content describes general nutrition context—not personalised medical care. Labels, not generic webpages, control allergen text and daily limits.
5. Orders, price, and tax
Prices appear inclusive or exclusive of VAT consistent with page footnotes. Typographic errors may be corrected before dispatch with your right to cancel if already charged. Promotions cannot stack unless stated.
6. Delivery and title
Risk passes as soon as the courier records handover unless mandatory law dictates otherwise. Title passes on cleared funds. Rural surcharges appear pre-checkout where calculable.
7. Acceptable use
No scraping beyond public search engine rates, no credential stuffing, no interference with telemetry that keeps the site stable for other shoppers, no harassment of staff across channels.
8. Intellectual property
Omnira wordmarks, packaging silhouettes, campaign copy, and curated photography are protected. You receive only the licences necessary to use products as a consumer or as permitted reseller under a separate agreement.
9. Warranties and liability
Statutory implied terms apply where they cannot be excluded. Otherwise the site and supplements are provided without additional warranties. Our aggregate liability for foreseeable loss arising from these Terms is capped at the greater of one hundred pounds or amounts you paid us in the preceding twelve months except where caps are void.
10. Force majeure
Neither party is liable for delay due to events beyond reasonable control, including upstream ingredient embargoes, courier sector strikes, or energy grid disruptions, provided prompt notice and mitigation efforts.
11. Assignment
You may not assign your account without written consent. We may assign to an affiliate or acquirer after notifying you where contract continuity requires.
12. Governing law and venue
English law governs. Courts of England and Wales have jurisdiction, subject to EU consumer forum rules for protected consumers resident abroad.
13. Survival
Sections on limitation, IP, governing law, and accrued payment survive termination.
14. Contact
15. Honest marketing & UK commercial practice
You must not use our marks, assets, or site screenshots in a way that breaches the Consumer Protection from Unfair Trading Regulations 2008, the CAP Code as applied in the UK, or platform policies you accept (for example Google Ads). Prices, discounts, stock, endorsements, and health-related statements in your ads must be accurate and provable. See Advertising compliance.